Shiftcatcher USA - Refund Policy
At ShiftCatcher, we value fairness and transparency while protecting our services from misuse. Our 7-day risk-free trial ensures every potential customer can evaluate our software without obligation. However, to maintain a fair environment, please note the following stricter terms:
1. Risk-Free Trial
- All new users are entitled to a 7-day risk-free trial with no payment or personal information required.
- During this trial, you will have full access to all features of our software to assess its suitability for your needs.
- If you decide the software is not for you, you can discontinue usage without any charges.
2. Membership Activation
- Subscriptions can only be purchased after completing the 7-day trial. By purchasing a subscription, you confirm that the software meets your requirements.
3. Refund Policy
- No Refunds for Used Accounts: Once you purchase a subscription and begin using the software, refunds will not be issued under any circumstances. This includes partial use, dissatisfaction after active usage, or delays in shift availability.
- Referred Memberships: If you bypass the trial by joining through a referral, you are eligible for a refund only if you request it within 7 days of purchase and provide proof of non-usage.
- Unused Subscriptions: If you join but never use the software, you may request a refund. Non-usage must be verified through our system.
4. Chargebacks and Fraudulent Claims
- Attempting to file chargebacks or claims with false information will result in permanent account suspension and possible legal action.
- Any abuse of banking rights to obtain unauthorized refunds will be investigated and may be reported to financial institutions.
5. Important Notice
- The 7-day risk-free trial is your opportunity to thoroughly evaluate the software. Beyond this period, purchasing a subscription signifies acceptance of the software’s value and forfeiture of refund rights.
- Our services are designed to meet the needs of dedicated users. Refund claims based on dissatisfaction with shift availability or personal changes in circumstance will not be considered.
6. Compliance
- By using ShiftCatcher, you agree to abide by this policy. Any violations or attempts to exploit our services may result in account termination and further action.